At Khandige Organic Health Products,

our refund and returns policy is valid for 15 days from the date of purchase. Unfortunately, we cannot offer a full refund or exchange if 15 days have elapsed since your purchase.

To be eligible for a return, your item must:

– Be unused and in the same condition as when you received it.

– Be in its original packaging.

To complete your return, a receipt or proof of purchase is required. Please note that purchases should not be sent back to the manufacturer.

Refund Process

Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.

– If approved, the refund will be processed, and a credit will be applied to your original method of payment within a specified number of days.

Late or Missing Refunds

If you have not received your refund:

1. Check your bank account again.
2. Contact your credit card company, as processing times may vary.
3. Reach out to your bank for further information.

 

If you’ve completed these steps and still have not received your refund, please contact us at **info@khandigeorganic.com**.

Sale Items

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Exchanges

We replace items only if they are defective or damaged. For exchanges, email us at **info@khandigeorganic.com** and send your item to our physical address (provided upon request).

Shipping Returns

To return your product, please mail it to our physical address (provided upon request).

– Customers are responsible for paying return shipping costs, which are non-refundable.

– If you receive a refund, the cost of return shipping will be deducted from the refund.

For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Need Help?

For any questions or further assistance, please contact us at **info@khandigeorganic.com**.