Shipping & Delivery Policy
Express courier dispatch directly from fulfillment partner Sri Vidya Enterprises (Mr. N. Balaji Garu), Sri Satyasai Balaji Group House, Eluru, Andhra Pradesh - 534001 to over 19,000+ Indian PIN codes.
Daily 16:00 IST Cutoff
Orders placed before 4:00 PM IST are inspected, thermal barcode-labeled, and handed over to Delhivery on the exact same day.
Direct Partner Dispatch
Shipped straight from Sri Vidya Enterprises godown in Eluru (534001), avoiding multi-layer middleman delays and counterfeit exposure.
Tamper-Proof Box Sealing
All footwear and apparel are encased in high-tensile corrugated boxes with tamper-evident security tape.
1. Delivery Zones & Estimated Timelines (TAT)
| Geographic Region | Coverage Areas | Estimated Transit Timeline |
|---|---|---|
| Local Hub Zone | Eluru, Vijayawada, Guntur, Rajahmundry (AP 534xxx / 520xxx) | Same-Day to 24 Hours |
| Intra-State (AP & Telangana) | Hyderabad, Visakhapatnam, Tirupati, Warangal, Nellore | 24 to 48 Hours |
| South Zone | Bangalore, Chennai, Kochi, Coimbatore, Mysore | 2 to 3 Business Days |
| Metro & Rest of India | Mumbai, Delhi NCR, Kolkata, Pune, Ahmedabad, Lucknow | 3 to 5 Business Days |
2. Transparent Delivery Fees & Free Delivery Offers
Trendzilla offers transparent and affordable delivery charges across India:
- Free Express Delivery: Automatically applied on qualifying promotional orders and bundle purchases (announced via top notification ribbon).
- Standard Flat Delivery: Nominal ₹49 flat delivery fee on single retail items to cover express courier freight.
- Platform Handling Fee: Fixed ₹9 per consignment covering computerized GST invoicing, barcode verification, and thermal labeling.
3. Real-Time Tracking & Proof of Delivery (POD)
As soon as Delhivery scans your package at our Eluru facility, you will receive an automated SMS and email notification with your Delhivery AWB Number and a 1-click live tracking link. Deliveries are finalized via secure OTP verification sent to your registered phone number.